“Customer enquiries get forgotten.”
Capture enquiries, assign an owner, set the next action and keep every lead visible until won or lost.
See LeadFlow →Built for practical Malaysian SMEs
Still running part of your business through WhatsApp, Excel and staff follow-ups?
Show us one repetitive workflow. We turn it into a simple working automated process.
One problem firstLow-risk pilotVisible resultsNo forced ERP replacement
Start with the pain, not the software
Which problem sounds familiar?
“I keep chasing staff for updates.”
Turn instructions into assigned tasks with deadlines, proof of completion, reminders and supervisor visibility.
See WorkFlow →“I don't know what is still unpaid.”
Connect quotations, jobs and payment status so the owner sees what is confirmed, due and overdue.
See CashFlow →Interactive sandbox
Try a fictional service business.
ABC AirCare Services is not a real customer. Use the demo to understand how BAS connects enquiries, jobs and payments.
Saturday, 3 Oct 2026
Demo liveOwner overview
- Mr Tan — quotation follow-upOverdue by 2h · Assigned to Mei
- CoolTech Office — service completionPhoto proof due by 4:00 PM
- Ms Lim — balance paymentRM 280 due today
LeadFlow
Customer enquiries
| Customer | Source | Need | Owner | Next action | Status |
|---|---|---|---|---|---|
| Mr Lee10:02 AM | 2-unit service | Kelvin | Quote by 2 PM | Contacted | |
| Ms Wong9:31 AM | Website | Office maintenance | Mei | Call at 3 PM | Follow-up |
| Mr TanYesterday | New installation | Mei | Follow up now | Overdue | |
| YK TradingYesterday | Referral | 6-unit service | Kelvin | Await decision | Quoted |
Click a customer row to see how BAS preserves the next action instead of leaving it inside chat history.
WorkFlow
3 due todayAssigned jobs
Scheduled 3
2-unit service
Kelvin · Tomorrow 10:00Quarterly service
Ravi · Mon 9:00In progress 2
Compressor inspection
Kelvin · Proof photo requiredBedroom unit repair
Ravi · Due 5:00 PMApproval 1
Service completed
Supervisor confirmation neededCompleted 5
Monthly maintenance
Completed 11:26 AMCashFlow
RM 4,750 outstandingQuotation to payment
| Customer | Invoice | Total | Paid | Balance | Status |
|---|---|---|---|---|---|
| Ms Lim | INV-1048 | RM 380 | RM 100 | RM 280 | Due today |
| YK Trading | INV-1046 | RM 1,200 | RM 600 | RM 600 | Overdue |
| Lee & Partners | INV-1045 | RM 720 | RM 720 | RM 0 | Paid |
End-to-end visibility
Source: FacebookMr Lee's customer journey
1EnquiryFacebook · 10:02 AM
2AssignedKelvin · 10:03 AM
3QuotationRM 380 · due 2:00 PM
4JobAwait confirmation
5PaymentNot started
6Follow-up30-day service reminder
The point: the customer does not disappear after one WhatsApp conversation. BAS keeps the commercial history, next action and future follow-up in one place.
Free SME Automation Check
Find the first workflow worth fixing.
Tell us where work gets stuck. You will get an immediate practical starting point, and we will review your workflow for possible follow-up.
Founding pilot concept
Start with one tightly scoped workflow from RM499.
Final package and eligibility subject to workflow review.
What BAS is
A practical implementation service.
We diagnose one process, configure a workflow, test it and make the result visible to the owner.
What BAS is not
A promise that AI magically runs your company.
Core records, tasks, statuses and controls should keep working even when an external AI service is unavailable.